COVID-19 / Members (Archived)

Coronavirus and Your Mental Health

The outbreak of coronavirus disease 2019 (COVID-19) may be stressful for people and communities. Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children.

Carelon wants to provide you with information on local resources, give you tips and answer some common questions. These resources may be helpful to you.

Help is available. You can call the PA Mental Health Crisis Support Line. Answers 24 hours / 7 days a week. 1-855-284-2494 TTY/TDD: 724-631-5600 Crisis Text Line: Text “PA” to 741-741 Get Help Now Hotline (for substance use disorders): 1-800-662-4357 Nacional de Prevención del Suicidio: 1-888-628-9454 Keep Kids Safe – Child Abuse Hotline 1-800-932-0313  TTY 1-866-872-1677 National Domestic Violence Hotline 1-800-799-7233  TTY 1-800-787-3224

Carelon’s member voice is important. The Office of Mental Health and Substance Abuse Services (OMHSAS) and Carelon are interested in your experience with telehealth services during COVID-19. Please complete a brief survey. Your voice can help shape the future of the service. The survey is now closed. Thank you for your participation.

CARELON INFORMATION

• Psych Hub COVID-19 Mental Health Resources – Carelon has collaborated with Psych Hub, mental health advocates and others to develop a free digital resource site to help individuals and care providers address behavioral health needs resulting from the COVID-19 pandemic

CENTERS FOR DISEASE CONTROL AND PREVENTION (CDC)

• Coronavirus (COVID-19) What you need to know
• COVID-19 Informational Videos
• Information for Families

PENNSYLVANIA DEPARTMENT OF HEALTH

• Coronavirus (COVID-19) Get the latest information
• Coronavirus for At-Risk Individuals

PENNSYLVANIA DEPARTMENT OF HUMAN SERVICES

• COVID Vaccine Scheduling Helpline for People with Intellectual Disabilities, Autism and their Caregivers
• Staying Safe While Receiving In-Home Services: Commonwealth In-Home Services Guidelines for Families and Individuals
• Important MATP Information for Members during COVID-19
• OMHSAS Visitation Guidance for RTFs, LTSRs, and CRRs
• PA Office of Deaf and Hard of Hearing Facebook Page (Includes videos with sign language offering updates on COVID-19)

PENNSYLVANIA MENTAL HEALTH CONSUMERS’ ASSOCIATION (PMHCA)

• PMHCA/Youth MOVE PA Virtual Drop-In Meetings

SUBSTANCE ABUSE AND MENTAL HEALTH SERVICES ADMINISTRATION (SAMHSA)

• Coronavirus (COVID-19) Guidance and Resources
• Taking Care of Your Behavioral Health

DEPARTMENT OF DRUG AND ALCOHOL PROGRAMS

• Information for Individuals: Get Help Now Hotline, Online Recovery Meetings, Free Podcasts and Other Online Resources

LINKS TO COUNTY MENTAL HEALTH AND DRUG AND ALCOHOL SERVICES

Carelon Member Services are open 24 hours a day, 7 days a week. Carelon Member Services can help you get the services you need. You can call your Carelon toll-free member telephone number located here https://pa.carelon.com/carelon-counties/ to speak to someone who can help.

Other Resources

• PA Parent and Family Alliance – Home Together Resources
• PA Safeline Phone Program
• Parent Education and Advocacy Leadership (PEAL Center) – COVID 19 Resources