Dawn Brooks, Director of Quality Management





  • Masters in Education: Instructional
    Central Michigan University
  • Masters in Health Services Administration
    Central Michigan University
  • Bachelor of Science: Psychology / Developmental / Gerontology
    Slippery Rock State University


  • Certified Professional in Healthcare Quality, CPHQ
  • 28 years working in non-profit Community Mental Health system managing Residential treatment for adults and driving quality outcomes for members.
  • With Carelon, Dawn has led both Regional and local efforts to improve the quality of service delivery for members in collaboration with providers.