Provider Manual


Providers are eligible for contracting in the Carelon network if the following criteria are met:
  • Applicable credentialing requirements; and
  • Assignment of a DHS Medicaid Identification Number (PROMISe number) is complete. Providers may call Medicaid at 717-772-6140 or visit to obtain an application for a PROMISe number. The PROMISe number is required before a provider may bill for services; and
  • The network is open for the county and level of care in which the provider intends to practice; and
  • The provider has the applicable provider license and/or type.
  • Provider agrees to participate in all applicable Carelon training.