Jennifer Mihalic, Director, IT Business Relationships

More than 25 years working at the intersection of software design, business, and engineering to deploy innovative technology products to better serve members and providers in the healthcare, public sector, and energy industries


  • Bachelor of Science in Business Administration – Management Information Systems
    Duquesne University
  • Certified in: Agile, Scrum, Pragmatic Product Marketing


  • Jennifer has worked in technology roles leading software engineering and product management teams in managed care, life sciences, state government and in large healthcare distribution companies to leverage technology and aggregate data to improve member outcomes and support providers.
  • With Carelon, Jennifer has developed and deployed new technology capabilities to support new programs introduced by the Commonwealth and has supported the transformation of legacy solutions migrating them to new state of the art platforms.