Overview

Bringing together decades of expertise and a passion for delivering better behavioral health care, meet the market leadership team driving Carelon’s mission each day.

• Dr. Debra Luther, CEO
• Jonathan Edmonds, Chief Operations Officer
• Dr. Mike Usman, Medical Director
• Lisa Ciccarelli, Director of Provider Relations
• Sue Klaus, Manager of Prevention, Education & Outreach

Overview

The goals of Carelon and HealthChoices program are:

• To improve access to health care services for MA recipients
• To improve the quality of care available to MA recipients
• To stabilize Pennsylvania’s MA spending

The Pennsylvania Engagement Center houses a full continuum of services starting with Member and Provider Services, including Network Management and Provider Relations, Utilization Management, Quality Management, Claims processing, Finance, and Information Systems.