COVID-19 / Providers (Archived)

AUTORIZACIÓN PREVIA DURANTE EL PERÍODO DE DECLARACIÓN DE EMERGENCIA POR DESASTRE COVID-19

ARREGLOS ALTERNATIVOS DE PAGO BAJO COVID-19

Carelon and our primary contractors continue to work with providers who qualified for COVID-19 alternative payment arrangements (APAs) to allow providers to restructure services in a way that maintains consistency of services for members during this emergency declaration. Along with OMHSAS and our partners, Carelon frequently assesses the situation and the emergency declaration guidelines. Carelon will continue to monitor providers’ financial needs and will notify qualified providers as appropriate and throughout the emergency declaration.

Coronavirus (COVID-19)

Carelon is actively monitoring the COVID-19 (coronavirus) pandemic along with all recommendations from the CDC and state and local public health officials. The safety of our members, providers and employees is our primary concern. As such we have taken measures to ensure business continuity during this time.

Carelon hosts regular meetings with all of our in-network providers to discuss issues as they emerge during the COVID 19 crisis. We will continue this and other gatherings as long as is necessary. We are looking to hear your experiences, needs, barriers, as well as sharing what our interventions and strategies are to support our providers and members during this time from Carelon and primary contractors. If you have not already received an invitation, please contact your Provider Field Coordinator and ask for the link to join the meeting. To ensure your email is a part of our distribution list for all electronic communications and invitations going forward, please join nuestra lista de correo para recibir las últimas actualizaciones, incluido nuestro boletín mensual para proveedores, ValueAdded.

Carelon wants to provide you with information on local resources, give you tips and answer some common questions. These resources may be helpful to you.

Mantenga a los niños seguros - Línea directa de abuso infantil 
1-800-932-0313 TTY 1-866-872-1677

Solución de información sobre bienestar infantil de PA
1-800-932-0313 TTY 1-866-872-1677

Línea directa nacional contra la violencia doméstica 
1-800-799-7233 TTY 1-800-787-3224

DEPARTAMENTO DE SERVICIOS HUMANOS DE PENNSYLVANIA

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DEPARTAMENTO DE SALUD DE PENNSYLVANIA

CARELON OF PENNSYLVANIA CORRESPONDENCE

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CARELON INFORMATION

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  • Psych Hub COVID-19 Recursos de salud mental – Carelon has collaborated with Psych Hub, mental health advocates and others to develop a free digital resource site to help individuals and care providers address behavioral health needs resulting from the COVID-19 pandemic

ADMINISTRACIÓN DE SERVICIOS DE ABUSO DE SUSTANCIAS Y SALUD MENTAL (SAMHSA)

CONSEJO NACIONAL DE SALUD DEL COMPORTAMIENTO (BH) 

DEPARTAMENTO DE PROGRAMAS DE DROGAS Y ALCOHOL

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ADMINISTRACIÓN PARA EL CONTROL DE DROGAS

OFICINA DEL FISCAL DE ESTADOS UNIDOS DEL DISTRITO OCCIDENTAL DE PENNSYLVANIA

CARELON APPRECIATES YOU!

Carelon recognizes the hard work our providers have given for extraordinary work in these trying times. Below are photos and videos showing your experiences and how you’ve continued to persevere through this pandemic with all its challenges. If you or your organization would like to be included in a photo essay telling the story of COVID-19 from a provider perspective, please send your photo(s)/videos to lisa.ciccarelli@carelon.com. Incluya su nombre / organización como remitente y describa brevemente la foto. Por favor, no incluya fotos de las personas a las que está atendiendo para que podamos respetar su confidencialidad. ¡Esperamos ver sus presentaciones y celebrar todo lo que hace!