Behavioral Health Contacts – Carelon Health of PA

ATTENTION PROVIDERS: The contact information below is for Pennsylvania Medicaid Behavioral health only. Please refer to the information on the back of the member’s insurance card for contact information if outside of Pennsylvania Medicaid Behavioral Health.

Carelon’s Quality Management and Medical Affairs staffs are based at the Pennsylvania Engagement Center and operate under the tenets of the Quality Management Program. The Management Information Systems (MIS) staff is housed here as well and is primarily responsible for all internal and external reporting deliverables. Finally, Carelon’s management, senior management, and financial staff are all located in the Pennsylvania Engagement Center.

Provider Relations Staff | 팩스 번호 | 회원 수신자 부담 번호

  • 주소: PO Box 1840, Cranberry Township, PA 16066-1840
  • Provider Toll Free Number (Behavioral Health Only): 877-615-8503
  • 네트워크 제공자 외부에서 제공자 서비스 라인에 전화하여 프로세스를 시작하십시오. 877-615-8503
  • 적격성 검증 시스템 (EVS) : 800-766-5387
  • Carelon Behavioral Health Web Site Address: www.carelonbehavioralhealth.com
  • E-Support (EDI) 헬프 라인 : 888-247-9311 또는
    eServices@carelon.com
  • 제공자 요약 바우처를위한 자동 팩스 백 서비스 :
    866-409-5958
  • PaySpan Health 고객 서비스 지원 전화 번호 :
    877-331-7154
  • 가용성 클라이언트 서비스:
    1-800-282-4548, 월요일~금요일, 오전 8시~오후 8시(동부 표준시). 

회원 수신자 부담 번호

회원 카운티 수신자 부담 번호 — 회원 전용입니다.

영어를 못하는 경우 카운티의 수신자 부담 전화 번호로 전화하시면 직원이 도와 드릴 것입니다.

군 전화 번호
암스트롱 877-688-5969
비버 877-688-5970
집사 877-688-5971
Crawford 866-404-4561
페이 에트 877-688-5972
인디애나 877-688-5969
로렌스 877-688-5975
머서 866-404-4561
Venango 866-404-4561
워싱턴 877-688-5976
Westmoreland 877-688-5977
PA 릴레이 711

팩스 번호

Behavioral Health Fax Numbers by Department

학과 팩스 번호
Behavioral Health, Pennsylvania Medicaid – Beaver Office 855-589-1258
Behavioral Health, Pennsylvania Medicaid – Clinical – SCA 855-439-2446
Behavioral Health, Pennsylvania Medicaid – Crawford Office 855-589-1259
Behavioral Health, Pennsylvania Medicaid – Customer Service 855-439-2443
Behavioral Health, Pennsylvania Medicaid – Family Based 855-439-2442
Behavioral Health, Pennsylvania Medicaid – Mercer Office 855-439-2448
Behavioral Health, Pennsylvania Medicaid – Network Operations 855-541-5211
Behavioral Health, Pennsylvania Medicaid – Outpatient Authorizations 855-439-2444
Behavioral Health, Pennsylvania Medicaid – Peer Office/Grievances 855-439-2445
Behavioral Health, Pennsylvania Medicaid – Provider Relations 855-541-5211
Behavioral Health, Pennsylvania Medicaid – Quality Management 855-287-8491
Behavioral Health, Pennsylvania Medicaid – Venango Office 855-589-1260