Behavioral Health Contacts – Carelon Health of PA

ATTENTION PROVIDERS: The contact information below is for Pennsylvania Medicaid Behavioral health only. Please refer to the information on the back of the member’s insurance card for contact information if outside of Pennsylvania Medicaid Behavioral Health.

Carelon’s Quality Management and Medical Affairs staffs are based at the Pennsylvania Engagement Center and operate under the tenets of the Quality Management Program. The Management Information Systems (MIS) staff is housed here as well and is primarily responsible for all internal and external reporting deliverables. Finally, Carelon’s management, senior management, and financial staff are all located in the Pennsylvania Engagement Center.

Numeri di fax | Numeri verdi membri

  • Indirizzo: PO Box 1840, Cranberry Township, PA 16066-1840
  • Provider Toll Free Number (Behavioral Health Only): 877-615-8503
  • Fuori dai fornitori di rete, chiamare la linea di servizio del fornitore per avviare il processo: 877-615-8503
  • Sistema di verifica dell'idoneità (SVE): 800-766-5387
  • Carelon Behavioral Health Web Site Address: www.carelonbehavioralhealth.com
  • Help Line di E-Support (EDI): 888-247-9311 o
    eServices@carelon.com
  • Servizio Fax Back automatizzato per voucher riepilogo provider:
    866-409-5958
  • Numero di telefono dell'assistenza clienti PaySpan Health:
    877-331-7154
  • Servizi clienti disponibili:
    1-800-282-4548 tra le 8:00 e le 20:00 EST, dal lunedì al venerdì. 

Numeri verdi membri

Numeri verdi della contea dei membri - Solo per i membri, per favore

Se non parli inglese, chiama il numero verde della tua contea e il personale sarà in grado di assisterti.

contea Numero di telefono
Armstrong 877-688-5969
Castoro 877-688-5970
Maggiordomo 877-688-5971
Crawford 866-404-4561
Fayette 877-688-5972
Indiana 877-688-5969
Lawrence 877-688-5975
Mercer 866-404-4561
Venango 866-404-4561
Washington 877-688-5976
Westmoreland 877-688-5977
Relè PA 711

Numeri di fax

Behavioral Health Fax Numbers by Department

Dipartimento Numero di fax
Behavioral Health, Pennsylvania Medicaid – Beaver Office 855-589-1258
Behavioral Health, Pennsylvania Medicaid – Clinical – SCA 855-439-2446
Behavioral Health, Pennsylvania Medicaid – Crawford Office 855-589-1259
Behavioral Health, Pennsylvania Medicaid – Customer Service 855-439-2443
Behavioral Health, Pennsylvania Medicaid – Family Based 855-439-2442
Behavioral Health, Pennsylvania Medicaid – Mercer Office 855-439-2448
Behavioral Health, Pennsylvania Medicaid – Network Operations 855-541-5211
Behavioral Health, Pennsylvania Medicaid – Outpatient Authorizations 855-439-2444
Behavioral Health, Pennsylvania Medicaid – Peer Office/Grievances 855-439-2445
Behavioral Health, Pennsylvania Medicaid – Provider Relations 855-541-5211
Behavioral Health, Pennsylvania Medicaid – Quality Management 855-287-8491
Behavioral Health, Pennsylvania Medicaid – Venango Office 855-589-1260