Behavioral Health Contacts – Carelon Health of PA

ATTENTION PROVIDERS: The contact information below is for Pennsylvania Medicaid Behavioral health only. Please refer to the information on the back of the member’s insurance card for contact information if outside of Pennsylvania Medicaid Behavioral Health.

Carelon’s Quality Management and Medical Affairs staffs are based at the Pennsylvania Engagement Center and operate under the tenets of the Quality Management Program. The Management Information Systems (MIS) staff is housed here as well and is primarily responsible for all internal and external reporting deliverables. Finally, Carelon’s management, senior management, and financial staff are all located in the Pennsylvania Engagement Center.

Provider Relations Staff | Faxnummers | Gratis nummers van leden

  • Adres: Postbus 1840, Cranberry Township, PA 16066-1840
  • Provider Toll Free Number (Behavioral Health Only): 877-615-8503
  • Buiten netwerkaanbieders, bel de Provider Service Line om het proces te starten: 877-615-8503
  • Geschiktheidsverificatiesysteem (EVS): 800-766-5387
  • Carelon Behavioral Health Web Site Address: www.carelonbehavioralhealth.com
  • E-Support (EDI) hulplijn: 888-247-9311 of
    eServices@carelon.com
  • Geautomatiseerde fax-backservice voor samenvattingsbonnen voor providers:
    866-409-5958
  • PaySpan Health Klantenservice Telefoonnummer:
    877-331-7154
  • Beschikbaarheid Klantenservice:
    1-800-282-4548 tussen 8:00 uur en 20:00 uur EST, van maandag tot en met vrijdag. 

Gratis nummers van leden

Gratis nummers van leden in de provincie - alleen voor leden

Als u geen Engels spreekt, bel dan de gratis ledenlijn van uw County, zodat het personeel u kan helpen.

Provincie Telefoonnummer
Armstrong 877-688-5969
Bever 877-688-5970
Butler 877-688-5971
Crawford 866-404-4561
Fayette 877-688-5972
Indiana 877-688-5969
Lawrence 877-688-5975
Mercer 866-404-4561
Venango 866-404-4561
Washington 877-688-5976
Westmoreland 877-688-5977
PA-relais 711

Faxnummers

Behavioral Health Fax Numbers by Department

afdeling Faxnummer
Behavioral Health, Pennsylvania Medicaid – Beaver Office 855-589-1258
Behavioral Health, Pennsylvania Medicaid – Clinical – SCA 855-439-2446
Behavioral Health, Pennsylvania Medicaid – Crawford Office 855-589-1259
Behavioral Health, Pennsylvania Medicaid – Customer Service 855-439-2443
Behavioral Health, Pennsylvania Medicaid – Family Based 855-439-2442
Behavioral Health, Pennsylvania Medicaid – Mercer Office 855-439-2448
Behavioral Health, Pennsylvania Medicaid – Network Operations 855-541-5211
Behavioral Health, Pennsylvania Medicaid – Outpatient Authorizations 855-439-2444
Behavioral Health, Pennsylvania Medicaid – Peer Office/Grievances 855-439-2445
Behavioral Health, Pennsylvania Medicaid – Provider Relations 855-541-5211
Behavioral Health, Pennsylvania Medicaid – Quality Management 855-287-8491
Behavioral Health, Pennsylvania Medicaid – Venango Office 855-589-1260