ATTENTION PROVIDERS: The contact information below is for Pennsylvania Medicaid Behavioral health only. Please refer to the information on the back of the member’s insurance card for contact information if outside of Pennsylvania Medicaid Behavioral Health.
Carelon’s Quality Management and Medical Affairs staffs are based at the Pennsylvania Engagement Center and operate under the tenets of the Quality Management Program. The Management Information Systems (MIS) staff is housed here as well and is primarily responsible for all internal and external reporting deliverables. Finally, Carelon’s management, senior management, and financial staff are all located in the Pennsylvania Engagement Center.
Provider Relations Staff | Números de Fax | Números de ligação gratuita de membros
- Endereço: PO Box 1840, Cranberry Township, PA 16066-1840
- Provider Toll Free Number (Behavioral Health Only): 877-615-8503
- Fora dos Provedores de Rede, ligue para a Linha de Atendimento do Provedor para iniciar o processo: 877-615-8503
- Sistema de verificação de elegibilidade (EVS): 800-766-5387
- Carelon Behavioral Health Web Site Address: www.carelonbehavioralhealth.com
- Linha de Ajuda do E-Support (EDI): 888-247-9311 ou
eServices@carelon.com - Serviço automatizado de fax para vouchers de resumo do provedor:
866-409-5958 - Número de telefone do atendimento ao cliente da PaySpan Health:
877-331-7154 - Disponibilidade de Serviços ao Cliente:
1-800-282-4548 entre as 8h00 e as 20h00 EST, de segunda a sexta-feira.
Números de ligação gratuita de membros
Números de ligação gratuita do condado do membro - somente membros, por favor
Se você não fala inglês, ligue para o número gratuito de associados do seu condado e a equipe poderá ajudá-lo.
município | Número de telefone |
---|---|
Armstrong | 877-688-5969 |
Castor | 877-688-5970 |
Mordomo | 877-688-5971 |
Crawford | 866-404-4561 |
Fayette | 877-688-5972 |
Indiana | 877-688-5969 |
Lawrence | 877-688-5975 |
Mercer | 866-404-4561 |
Venango | 866-404-4561 |
Washington | 877-688-5976 |
Westmoreland | 877-688-5977 |
PA Relay | 711 |
Números de Fax
Behavioral Health Fax Numbers by Department
Departamento | Número de fax |
---|---|
Behavioral Health, Pennsylvania Medicaid – Beaver Office | 855-589-1258 |
Behavioral Health, Pennsylvania Medicaid – Clinical – SCA | 855-439-2446 |
Behavioral Health, Pennsylvania Medicaid – Crawford Office | 855-589-1259 |
Behavioral Health, Pennsylvania Medicaid – Customer Service | 855-439-2443 |
Behavioral Health, Pennsylvania Medicaid – Family Based | 855-439-2442 |
Behavioral Health, Pennsylvania Medicaid – Mercer Office | 855-439-2448 |
Behavioral Health, Pennsylvania Medicaid – Network Operations | 855-541-5211 |
Behavioral Health, Pennsylvania Medicaid – Outpatient Authorizations | 855-439-2444 |
Behavioral Health, Pennsylvania Medicaid – Peer Office/Grievances | 855-439-2445 |
Behavioral Health, Pennsylvania Medicaid – Provider Relations | 855-541-5211 |
Behavioral Health, Pennsylvania Medicaid – Quality Management | 855-287-8491 |
Behavioral Health, Pennsylvania Medicaid – Venango Office | 855-589-1260 |